ISO 9001:2015
Quality is not a promise.
It is our standard.
Treka Fizio is certified according to the international ISO 9001:2015 quality management system standard, reflecting our commitment to clear processes, organized care and continuous improvement.
What is ISO 9001?
An international standard for quality management
ISO 9001:2015 is an international standard that defines requirements for how an organization plans, controls and improves its processes.
Certification does not assess only a single service. It assesses the system used to organize work, document processes, manage responsibilities and pursue improvement.
At Treka Fizio, this standard is reflected in how we organize care, communication, documentation and the continuous development of our services.
What it means for patients
What does ISO 9001 mean for you?
Certification is more than a document. It relates to how work at the clinic is organized and improved.
More organized care
Work processes are clearly defined to create consistency and organization in care.
Greater transparency
Responsibilities, procedures and ways of working are clearer for the team and patients.
Continuous improvement
Processes are reviewed to identify opportunities to improve our services.
Focus on quality
Decisions and organization are focused on quality, safety and the patient experience.
Why did we become certified?
Because quality should be measured, not simply promised
ISO 9001:2015 certification was not simply a formal requirement for Treka Fizio. It was a step toward making the way we work clearer, more controlled and more consistent.
We believe patients deserve care in a clinic that relies not only on individual experience, but also on an organized system that is continuously improved.
Patients deserve high standards
Processes should be clear
Quality should be monitored
The team should develop continuously
Trust is built on evidence
ISO in practice
How is the standard applied at Treka Fizio?
The standard is reflected in the clinic’s organization, documentation, responsibilities and process monitoring.
Defined processes
The main steps in service delivery are organized and documented to ensure consistency in our work.
Clear responsibilities
Each role in the team has defined responsibilities and is aligned with the clinic’s operating standards.
Documentation
Information and processes are documented so that our work is more controlled and traceable.
Monitoring
Processes and results are reviewed to understand what works and what can be improved.
Feedback management
Comments and suggestions are treated as a source of information for improving our services.
Continuous development
The team, procedures and ways of working are continuously improved according to the clinic’s needs.
Scope of certification
What does the certification cover?
The certification covers the main activities related to services, rehabilitation, education and Treka’s activities.
Physiotherapy
Physiotherapy services for conditions affecting the spine, muscles, joints and movement.
Rehabilitation
Recovery programs after injuries, surgery and functional limitations.
Education and guidance
Information, training and education in physiotherapy, health and functional care.
Related products
Activities related to physiotherapy products and other categories included within the scope of certification.
Official certificate
ISO 9001:2015
Treka Fizio
Treka Fizio is certified for its quality management system according to ISO 9001:2015.
The certification was issued by CERTIS Certification Institute .
Our commitment
We do more than treat patients.
We continuously improve the way we care for them.
ISO 9001:2015 helps us turn our commitment to quality into a clear, monitored system of work focused on continuous improvement.
An important clarification
ISO does not replace individualized care
Standardzing processes does not mean that every patient receives the same treatment.
Organizational processes can be standardized, but assessment and treatment programs are tailored to each patient’s condition, symptoms and goals.
ISO supports quality management. Clinical decisions continue to be based on professional assessment and individual needs.
Why Treka Fizio?
Quality organized around the patient
ISO certification is part of a broader approach: detailed assessment, individualized treatment, documentation, monitoring and continuous improvement.
Under the professional leadership of Dr. Klejda Tani, PhD, Treka Fizio aims to build a consistent standard in physiotherapy and rehabilitation.
Learn more about Treka FizioDetailed assessment
Individualized treatment
Documented processes
Monitoring i progresit
Continuous improvement
First step
Choose organized, personalized care
Book an appointment at Treka Fizio for a detailed assessment and a treatment plan tailored to your needs.
Book an AppointmentInternational quality management system.
A program tailored to each patient.
Processes that are continuously monitored and improved.